:root{--bg:#2d3630;--panel:#37433c;--card:#435149;--border:#54655a;--text:#f0f4f1;--muted:#b3c2b8;--primary:#eab308;--primary-hover:#ca8a04;--danger:#dc2626;--success:#22c55e;--radius-sm:8px;--radius-md:12px;--shadow-sm:0 1px 3px #0003;--shadow-md:0 10px 28px #00000059;--transition:.18s ease}*{box-sizing:border-box}html,body{background:radial-gradient(1200px 600px at 20% 0%, #405046 0%, var(--bg) 60%);width:100%;height:100%;color:var(--text);margin:0;padding:0;font-family:Inter,system-ui,-apple-system,sans-serif;font-size:13px;line-height:1.4;overflow-x:hidden}.app{grid-template-columns:30% 1fr 340px;width:100vw;height:100dvh;display:grid;overflow:hidden}.loginContainer{flex-direction:column;justify-content:center;align-items:center;width:20vw;height:100dvh;margin-left:40vw;display:flex}.loginContainer>input{margin-bottom:10px}.sidebar,.panel{border:solid 1px var(--border)}.sidebar{-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#37433ce0;min-width:0;padding:14px;overflow-y:auto}.main{grid-template-rows:1fr 1fr;gap:14px;min-width:0;padding:14px;display:grid;overflow-y:auto}.panel{-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#37433ce0;border-radius:10px;min-width:0;padding:14px;overflow-y:auto}h1{margin:0 0 10px;font-size:16px;font-weight:700}h2{color:var(--text);margin:0 0 8px;font-size:14px;font-weight:600}h3{color:var(--muted);margin:0 0 6px;font-size:12px;font-weight:500}.muted{color:var(--muted);font-size:12px}.card{border-radius:var(--radius-md);transition:all var(--transition);box-shadow:var(--shadow-sm);background:#435149bf;margin-bottom:10px;padding:12px}.ticketItem{border-radius:var(--radius-md);cursor:pointer;transition:var(--transition);padding:10px}.ticketItem:hover{background:#ffffff0d}.ticketTitle{margin-bottom:4px;font-size:13px;font-weight:600}.ticketMeta{color:var(--muted);justify-content:space-between;font-size:11px;display:flex}.botonForm{width:15%;margin-left:42.5%}.group{margin-bottom:10px}.divGroup{flex-direction:row;justify-content:center;align-items:center;display:flex}.groupMini{width:20%;margin:2.5%}label{color:var(--muted);margin-bottom:6px;font-size:11px;display:block}input{border:1px solid var(--border);border-radius:var(--radius-sm);width:100%;color:var(--text);transition:var(--transition);background:#2d3630eb;outline:none;padding:9px 10px;font-size:13px}input:focus{border-color:var(--primary);box-shadow:0 0 0 3px #eab30833}select{border:1px solid var(--border);border-radius:var(--radius-sm);width:100%;color:var(--text);transition:var(--transition);appearance:none;cursor:pointer;background:#2d3630eb;outline:none;padding:9px 10px;font-size:13px}select:focus{border-color:var(--primary);box-shadow:0 0 0 3px #eab30833}button{border-radius:var(--radius-sm);cursor:pointer;background:var(--primary);color:#2d3630;transition:var(--transition);border:1px solid #0000;padding:8px 10px;font-size:12px;font-weight:600}button:hover{background:var(--primary-hover);transform:translateY(-1px)}button:active{transform:scale(.98)}.readonlyField{pointer-events:none;opacity:1;color:var(--muted)}.comments{flex-direction:column;gap:8px;display:flex}.comment{border:1px solid var(--border);border-radius:var(--radius-sm);background:#2d3630e6;padding:10px}.ticketDetail__input{gap:8px;margin-bottom:18px;display:flex}.ticketDetail__input input{flex:1;min-width:0}.ticketDetail__comments{width:95%}.ticketDetail__comment{border-bottom:1px solid var(--border);flex-direction:row;justify-content:space-between;align-items:center;width:100%;margin-bottom:2px;padding-bottom:2px;display:flex}.ticketDetail__comment p{overflow-wrap:anywhere;word-break:break-word;text-align:left;width:60%}.actionsContainer{flex-direction:column;gap:10px;display:flex}.actionBtn{background:var(--border);color:var(--text);cursor:pointer;border:none;border-radius:8px;padding:10px;transition:all .2s}.actionBtn:hover{background:#63776a}.actionBtn.primary{background:var(--primary);color:#2d3630;font-weight:600}.actionBtn.primary:hover{background:var(--primary-hover)}.modalOverlay{-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);z-index:999;background:#00000059;justify-content:center;align-items:center;width:100vw;height:100vh;display:flex;position:fixed;top:0;left:0}.modalContent{background:var(--panel);min-width:300px;box-shadow:var(--shadow-md);border:1px solid var(--border);border-radius:12px;flex-direction:column;align-items:center;gap:10px;padding:20px;display:flex}::-webkit-scrollbar{width:8px}::-webkit-scrollbar-thumb{background:var(--border);border-radius:8px}::-webkit-scrollbar-thumb:hover{background:#63776a}@media (width<=1024px){.app{grid-template-columns:240px 1fr 300px}}@media (width<=768px){.app{grid-template-rows:auto 1fr auto;grid-template-columns:1fr}.main{grid-template-rows:auto auto}}.invisible{display:none}.ticketDetail__files{flex-direction:column;gap:4px;margin-top:6px;display:flex}.customFileButton{background:var(--primary);color:#2d3630;cursor:pointer;border:none;border-radius:6px;padding:8px 12px;font-weight:600;transition:all .2s}.customFileButton:hover{background:var(--primary-hover)}.fileName{margin-left:10px;font-size:.9rem}.fileButton{color:var(--primary);cursor:pointer;text-align:left;background:0 0;border:none;width:8vw;padding:0;font-size:1rem}.fileButton:hover{text-decoration:underline}.descripcionField{border:1px solid var(--border);border-radius:var(--radius-sm);width:100%;min-height:42px;color:var(--text);cursor:pointer;transition:var(--transition);background:#2d3630eb;justify-content:space-between;align-items:center;gap:12px;padding:10px 12px;display:flex}.descripcionField:hover{border-color:var(--primary);background:#323c35f2;box-shadow:0 0 0 2px #eab30826}.descripcionFieldReadonly{color:var(--muted)}.descripcionFieldReadonly:hover{border-color:var(--primary)}.descripcionFieldText{white-space:nowrap;text-overflow:ellipsis;text-align:left;flex:1;overflow:hidden}.descripcionFieldAction{color:var(--primary);flex-shrink:0;font-size:11px;font-weight:700}.descripcionModalOverlay{-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);z-index:999999;background:#0000008c;justify-content:center;align-items:center;padding:20px;display:flex;position:fixed;inset:0}.descripcionModalContent{background:var(--panel);border:solid 1px var(--border);border-radius:var(--radius-md);width:min(800px,95vw);max-height:90vh;box-shadow:var(--shadow-md);flex-direction:column;display:flex;overflow:hidden}.descripcionModalHeader{border-bottom:1px solid var(--border);justify-content:space-between;align-items:flex-start;padding:18px 20px;display:flex}.descripcionModalHeader h2{margin:0}.descripcionModalSubtitle{color:var(--muted);margin-top:5px}.descripcionModalClose{border:solid 1px var(--border);width:38px;height:38px;color:var(--muted);background:0 0;justify-content:center;align-items:center;padding:0;font-size:26px;display:flex}.descripcionModalClose:hover{color:var(--primary);background:#ffffff0f}.descripcionTextarea{resize:vertical;border:solid 1px var(--border);border-radius:var(--radius-sm);width:calc(100% - 40px);min-height:330px;color:var(--text);transition:var(--transition);background:#2d3630eb;outline:none;margin:20px;padding:15px;font-family:inherit;font-size:14px;line-height:1.6}.descripcionTextarea:focus{border-color:var(--primary);box-shadow:0 0 0 3px #eab30826}.descripcionTextarea[readonly]{color:var(--muted);cursor:default;background:#2d3630bf}.descripcionModalFooter{border-top:solid 1px var(--border);justify-content:space-between;align-items:center;padding:18px 20px;display:flex}.descripcionCounter{color:var(--muted);font-size:11px}.descripcionModalActions{gap:10px;display:flex}.descripcionCancelButton{background:var(--card);color:var(--text)}.descripcionCancelButton:hover{background:var(--border)}.descripcionModalOverlay{animation:.18s fadeModal}.descripcionModalContent{animation:.18s zoomModal}@keyframes fadeModal{0%{opacity:0}to{opacity:1}}@keyframes zoomModal{0%{opacity:0;transform:scale(.95)}to{opacity:1;transform:scale(1)}}@media (width<=768px){.descripcionModalContent{width:96vw;max-height:95vh}.descripcionTextarea{width:calc(100% - 20px);min-height:250px;margin:10px}.descripcionModalFooter{flex-direction:column;align-items:stretch;gap:15px}.descripcionModalActions{width:100%}.descripcionModalActions button{flex:1}}